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Privacy Policy

At Rivercrest Alliance Bank , your privacy is our priority. We are committed to safeguarding your personal information and ensuring your data is protected with the highest security standards. This policy outlines how we collect, use, store, and protect your personal data when you interact with our services.

We believe in transparency and aim to provide you with clear and accessible information about your rights concerning your data. By using our services, you agree to the practices described in this Privacy Policy.

1. Data You Provide to Us

When you sign up for an account, make transactions, or engage with any of our services, we collect personal data you provide. This may include your name, email address, contact number, and other relevant information. We use this information to process transactions, provide customer support, send service updates, and communicate promotional offers that may interest you.

2. Data We Collect Automatically

We also gather data automatically when you visit our website or use our services. This can include your IP address, browser type, device information, and data about your interaction with our website. This helps us improve user experience, optimize functionality, and ensure that our services are tailored to your needs.

3. How We Use Your Data

The information we collect is used to enhance your experience with us. We use your data for the following purposes:

  • To provide, personalize, and improve our services.
  • To manage your account and respond to inquiries.
  • To send you important updates, including account activity and security notifications.
  • To deliver targeted advertisements and offers based on your interests.
  • To comply with legal and regulatory requirements.

We do not share your personal data with third parties except as necessary to fulfill our legal obligations or provide you with services you have requested.

4. How We Protect Your Data

We implement a variety of security measures to protect your personal information. These measures include the use of encryption, secure servers, firewalls, and other industry-standard technologies to prevent unauthorized access or disclosure of your data. We regularly update our security protocols to stay ahead of emerging threats.

5. Your Rights and Choices

As a user, you have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at info@rivercrestalliancebk.com. You may also choose to opt out of receiving marketing communications by following the instructions in any promotional emails.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. These technologies help us remember your preferences and improve the functionality of our site. You can adjust your browser settings to block or disable cookies, but this may affect your experience on our site.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your data, please contact us at:

  • Email: info@rivercrestalliancebk.com
  • Phone: [Your Phone Number]
  • Address: [Your Address]